
Web capture can only work with HTTP sites, not HTTPS sites. If the auto-scroll method is failing or producing undesirable results, try panoramic capture. Snagit (Mac) 4 and later introduces a new way of capturing content that extends beyond what is visible on your screen - panoramic capture. If the Apple's App Store version of Snagit is not being used and the arrows do not appear, make sure that the scrolling is enabled in Snagit. The scrolling arrows do not appear when using Apple's App Store version of Snagit.

As soon as you move the cursor over the body of the email, the arrows disappear. Scrolling arrows only show when hovering over the subject information.

A scrolling capture using Snagit on macOS does not capture the content correctly, or the following error message is displayed: Scrolling Capture Failed.
